About Universal Group Ltd


Universal Insurance Group Ltd. Independent family owned insurance agency in Omaha, Nebraska. We pride ourselves on service before, during and after the sale. We represent multiple insurance companies and work for the customer not just one company. We take a comprehensive look at the overall picture of the customer to make sure we are bringing the best product service and value to the customer. We look at a multiple of things when addressing our insureds risks. We look at ways to self insure, ways to help our customers become a better risk and be more liked by the carriers we choose to market accounts to. We have been in business serving Omaha and surrounding areas for the past 30+ years. We have 4 offices, two in Omaha, 1 in Columbus Ne, and 1 in Phoenix AZ. We are actively looking to expand into Iowa, Tn. WI. MI. WI. TX. MO. KS. CO. and will eventually expand to all 50 states. Our core values are simple: 1. Honor your word. 2. Serve others. 3. Learn and Grow. 4. Positive thinking. With our core values as guiding principles for the agency we are poised to grow into a national insurance broker. By remembering our roots in Omaha, we bring the combination of tradition and highly technical insurance skills to all of our clients, both new and old. We are committed to our continuing and uncompromising philosophy to provide the best insurance and risk management advice available. Universal Group will continue to offer the same level of service that our customers have always had -we just want to grow, improve and go on into the future as Universal Group.


Companies Represented


  • Acuity
  • Cincinati
  • Columbia
  • Emc
  • Encova
  • Grinnel Mutual
  • Liberty Mutual
  • Markel
  • Nationwide
  • Travlers
  • United Fire


Universal Group Ltd Agents




Insurance Products Offered


  • Aflac
  • Apartments
  • Auto Dealerships
  • Auto Service And Repair
  • Bonds
  • Business Insurance
  • Construction
  • Group Benefits
  • Health Insurance
  • Home And Auto Insurance
  • Human Services
  • Life Insurance
  • Manufacturing
  • Medical Insurance
  • Non Profit
  • Non Profits
  • Retail
  • Specialty High Risk
  • Sports And Recreation
  • Transportation
  • Workers Compensation Insurance


Reviews



  • Sharon J. 14 days ago

    Quick correct answers, and willing to make changes to improve my policies.




  • Brooke P. 15 days ago

    Steve and his office assistant always do a good job helping me out.




  • Charles B. 18 days ago

    This company is very prompt to address all issues that has come up in our insurance needs and they have GREAT people to working there.




  • Jeff P. 19 days ago

    Personal care when needed.




  • Tom S. 20 days ago

    I ALWAYS FEEL WHEN I CALL UNIVERSAL GROUP I GET THE SERVICE I NEED.




  • Max H. 20 days ago

    Responsiveness, stand by their word. They find a way to track and keep organized the insurance for all of our properties which because of the variety and multiple locations, our portfolio can be very confusing.




  • Michael B. 22 days ago

    You are extremely patient with us and very good to work with. I appreciate your understanding of our business status, especially since we are an all volunteer organization and therefore not as responsive as an actual business.




  • Todd B. 26 days ago

    Great service and pricing that they know what they are doing




  • Rob S. 27 days ago

    Everyone I've worked with at Universal Group is very knowledgeable and responsive.




  • Drew V. 27 days ago

    The service is outstanding! Dan, Marilyn and Angie are top notch and always take time to walk through my policies to explain things thoroughly.




  • Kelli S. 28 days ago

    Quick response time and very helpful service.




  • Sandy W. about 1 month ago

    I appreciate the prompt friendly service when I have a request. Keep up the good work.




  • Jake H. about 1 month ago

    Your response time to our needs and requests is phenomenal which allows us to operate our business more efficiently.




  • Steve C. about 1 month ago

    Whenever I had a question, you were always very prompt in giving me an answer. Invoices are on time and easy to read. When visiting on the phone, you have always been easy to deal with...




  • Jerry L. about 1 month ago

    Steve Matthews is the best!!




  • Howard C. about 1 month ago

    You are always quick to respond and take care of any issues that I have.




  • Andrea M. about 1 month ago

    Always very responsive when I email a question!




  • Biz J. about 2 months ago

    It has been our experience working with Universal Group and with our commercial Agent, Angie Smith, that they are punctual in getting back with us and ha e always been responsive to all our needs. Its nice to work with a company you can be confident cares about us and our business.




  • Michael L. about 2 months ago

    Great service from Shannon at Universal Group. Got out way in advance of my renewal and found me a better priced policy with the same coverage. Universal Group is always on the ball when it comes to their customers.




  • Thomas W. 2 months ago

    Honest, ethical and quick response times to questions. Plus, big Steve Matthews is the man!!



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Agency's Business Hours


  • Monday 9:00 AM – 5:00 AM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
  • Mon 9:00 AM – 5:00 AM
  • Tue 9:00 AM – 5:00 PM
  • Wed 9:00 AM – 5:00 PM
  • Thu 9:00 AM – 5:00 PM
  • Fri 9:00 AM – 5:00 PM
  • Sat Closed
  • Sun Closed

Languages Spoken


  • English

States Licensed In


  • Alaska
  • Alabama
  • Arkansas
  • Arizona
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Iowa
  • Idaho
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Massachusetts
  • Maryland
  • Maine
  • Michigan
  • Minnesota
  • Missouri
  • Mississippi
  • Montana
  • North Carolina
  • North Dakota
  • Nebraska
  • New Hampshire
  • New Jersey
  • New Mexico
  • Nevada
  • New York
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Vermont
  • Washington
  • Wisconsin
  • West Virginia
  • Wyoming

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